Privacy Policy

This policy explains what personal data Standard Fabtech collects when you use this website or contact us, why we collect it, and the choices and rights you have. We have written it to follow the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 and its rules.

1. Who we are

Standard Fabtech ("we", "us") fabricates, supplies and installs uPVC windows and doors in Kashmir. For the personal data described here, we are the data fiduciary.

Standard Fabtech
Lane 2, Tawheed Colony, Kanispora, near JK Bank Cluster Office, Baramulla 193103
Jammu and Kashmir, India
Phone and WhatsApp: +91 70062 70197
Email: hello@standardfabtech.com

2. What we collect

Type	Examples	Where it comes from
Contact details	Name, phone or WhatsApp number, email address	Quote form, WhatsApp, calls, email
Project details	Site town and landmark, project type and stage, window and door types, sizes and quantities, frame colour, preferred timeline, messages	Quote form, product configurator, WhatsApp
Site location pin	The map position of your phone, only if you tap “add my location” on the quote form	Your browser, with your permission
Photos and drawings	Photos of openings or the house, plans and drawings you send	WhatsApp, email
Order records	Quotations, measurements, invoices and payment records, service requests	Our work with you
Basic technical data	The page you sent an enquiry from, the referring site and campaign tags (for example utm_source)	Your browser, when you submit the quote form

The quote form has five steps. What you enter is saved each time you press Continue, so if you stop part-way we can still call you about your enquiry. Your answers are also kept in your own browser for up to three days, and the page address (and the email we send you) contains a private link that reopens your quote. Anyone who has that link can see your quote, and change it until you send it, so please do not share it.

We do not ask for sensitive personal data such as health information, passwords or bank card numbers through this website.

3. Why we use it

To reply to your enquiry and give you an estimate and a written quotation
To arrange and carry out the site survey, fabrication, delivery and installation
To invoice, keep accounts and meet our legal and tax obligations
To provide after-sales service and respond to complaints
To understand which pages and enquiry routes work, so we can improve the website
To send you information you have asked for, such as our catalogue

We do not sell your personal data, and we do not use it for unrelated marketing without your consent.

4. Consent and lawful use

When you send us an enquiry by form, WhatsApp, phone or email, you consent to us using your details for that enquiry and the work that follows. Where we have a contract with you, or a legal obligation such as keeping tax records, we use your data for those purposes. You can withdraw consent at any time by contacting us; this does not affect anything done before you withdrew it, or records we must keep by law.

Only as needed to do the work and run the business:

Our team who measure, fabricate, deliver and fit your windows
Service providers who help us operate, such as messaging (WhatsApp, operated by Meta), email and website hosting, form handling and accounting, under appropriate confidentiality
Transport partners, limited to the delivery address and a contact number
Authorities where the law requires it

Messages you send on WhatsApp are also handled by WhatsApp under its own terms and privacy policy. Some service providers may store data outside India; where they do, we use providers with appropriate safeguards and follow any restrictions notified under Indian law.

6. Cookies and your device

This website does not set advertising cookies. It uses your browser's local storage for two conveniences: your "My quote list" (the products you choose) and the campaign tags of the link that brought you here, so they can be included if you send an enquiry. Nothing is sent to us until you choose to send it. You can clear this at any time from your browser settings or with the "Clear list" button.

We may add privacy-respecting analytics to count visits and button use. If we add tools that set cookies or track you across sites, we will update this policy and ask for consent where required.

7. Photos of your home

We photograph our work during and after installation. We may use photos of windows and doors we have fitted on this website and our social media. We avoid showing people, house numbers and other identifying details. If you would like a photo of your home removed, tell us and we will take it down.

8. How long we keep it

Enquiries that do not go ahead: up to 24 months, so we can follow up if you come back to us, then deleted
Customer and order records: for as long as needed for after-sales service and as required by tax and accounting law
Photos and drawings you send: for the life of the project and its after-sales period

9. Keeping it safe

We limit access to people who need it, use password-protected accounts and devices, and use reputable service providers. No system is perfectly secure; if a personal data breach affects you, we will tell you and the authorities as the law requires.

10. Your rights

You can ask us to:

tell you what personal data we hold about you and how we use it
correct or update it
erase it, where we no longer need it and the law does not require us to keep it
stop using it for any purpose you consented to
nominate someone to exercise these rights on your behalf in case of death or incapacity

11. Children

This website is meant for adults planning building work. We do not knowingly collect personal data from anyone under 18.

12. Changes to this policy

We may update this policy when our services, tools or the law change. The date at the top shows the latest version.

13. Questions and grievances

For any question, request or complaint about your personal data, contact our grievance officer:

Owais Riyaz Kanth, Director, Standard Fabtech
Lane 2, Tawheed Colony, Kanispora, near JK Bank Cluster Office, Baramulla 193103, Jammu and Kashmir
Email: hello@standardfabtech.com · Phone: +91 70062 70197

If you are not satisfied with our response, you may approach the Data Protection Board of India once it is operational for such complaints.